Cancellations & protection

As we all know, life can throw unexpected things at you….

What if I have to cancel?

Since we secure quality accommodation, usually long in advance, the cancellation policy has to be quite strict.  All customers should read and understand these terms.

If you cancel more than 8 weeks before the start date we will retain the deposit.

If you have to cancel less than 8 weeks but more than 4 weeks before the start date, we will charge you 50% of the package price.

If you have to cancel less than 8 weeks before the start date, the full price is payable. We will, however, try to re-fill the place, in which case you would get a re-fund minus the deposit.

What if Wild at Art Ltd have to cancel a trip?

We reserve the right to cancel scheduled trips in the unlikely case that the minimum participant number cannot be achieved. In this case all money paid will be refunded. We would notify you of the cancellation at least 8 weeks before the start date. In the case of acts of God, war, disaster or unforeseen circumstances, Wild at Art Ltd reserves the right to reschedule if possible. Wild at Art Ltd cannot be held responsible for any personal expenses, such as airline tickets due to such cancellations.

Do I need travel insurance?

Yes,  is a condition of booking that you are covered by personal travel insurance. Exceptions cannot be made for any reason, including weather, injury/illness, or personal emergencies. No refunds or credits for failure to attend or failure to complete the art experience, or for arriving late or leaving early. You should consider trip cancellation insurance to cover your trip fees in the event of travel disruption, illness or injury before your arrival.

You bring any luggage and personal equipment at your own risk. We will not be responsible whatsoever for any loss, damage to your luggage and/or personal equipment. We therefore recommend that your insurance policy includes cover for baggage and personal items.

It is a condition of booking that you are insured against medical and personal accident risks. Most travel insurance must be purchased within 14 days of making your reservation.

Medical Conditions & Dietary Requirements

If you are affected by an illness or medical condition which may affect your or other people’s enjoyment of the holiday, you must advise this at the time of booking or in advance of travel (if you did not have the illness or condition at the time of booking). Similarly you must advise us of dietary requirements at the time of booking.