Privacy and website T&C

Privacy statement

(1) Our Commitment to Privacy
We (meaning Wild at Art Ltd) believe that the responsible use of personal information we collect is critical to our business objectives and reputation.

Our Data Promise

We will hold your data securely within our organisation, Wild at Art Limited.
We use your data to prepare holiday proposals and to make bookings for you if you choose to go ahead. We also analyse data in order to develop and improve our products and our service in the future.
We only share a very limited amount of data with business partners as is necessary to fulfil our service (e.g. with hotels, tutors or caterers). We will never share your data with third parties for marketing purposes.
If you sign up to our e-newsletter we will communicate with you from time to time about our products and services, similar to those currently featured on our website.
We will make it easy for you to opt-out of receiving communications, to check what data we hold on you or to request us to delete your data altogether.
If you are an existing customer or enquirer but have no further interest in receiving occasional information, news or offers from Wild at Art in future, please let us know by email to info@wildatartscotland.com.

As part of our commitment to privacy, we have adopted this Privacy Statement. The following paragraphs set out why and how we collect, treat and store your personal information.

(2) What personal information do we collect from you and why?

We ask for personal information about you and those you will be travelling with via forms on our website or when speaking to you on the phone so that we can use our knowledge and expertise to prepare holiday proposals for you and later process the booking, tailored to what you have told us about your requirements. Once the booking is confirmed, we then use the information to provide our services.

We may also use data from your enquiry and any subsequent bookings to keep in touch with you and inform you only about our own products and services which we believe might be of interest to you. We do this from time to time by email where you have provided us with such contact details in an enquiry. Our legal basis for this processing is legitimate interest. You may opt-out of such communication by emailing us on info@wildatartscotland.com or by clicking the unsubscribe option in our newsletter emails.

If you sign up to receive our e-newsletter, we will keep in touch with you and inform you about our own products and services which we believe might be of interest to you in future. Our legal basis for such processing is consent. You may opt-out of such communication by clicking the unsubscribe option in our newsletter emails or by contacting us directly.

We use website log files, cookies and digital analytics (Google) to gather information about how people use our website. However, we do not collect or store your personal information (e.g. your name or address) in our website analytics so cannot personally identify you. The information collected helps us to improve the performance of the website and to understand which of our products and services are of most interest to potential customers.

When you use an online or social media platform to interact with Wild at Art, you should check the privacy policy and your privacy settings on the platform itself, such as Google, Facebook or Twitter. We do not share your personal information with social media platforms.

(3) Who might we share your information with?

We never pass on, sell, rent or trade your information to third parties for marketing or any other purposes beyond the specific circumstances outlined here.

In order to make reservations for you and provide services to you, we share relevant information with our business partners and suppliers (e.g. hotels, tutors, transport providers). For example, we will inform hotels about any special dietary requirements which you have notified to us or we will provide your mobile telephone number to a tutor so that they can contact you directly to arrange a meeting time and place.

(4) How do we store your information?

Information, including personal data, on enquirers, customers and business partners is held securely in our cloud based filing system. Only current staff of Wild at Art have rights to access the data via a secure log-in.

(5) How long do we keep information?

We keep enquiry and reservations information, financial information and customer feedback securely within our filing system unless you request us to delete it. If you request that we delete your data, we will action this within one month, unless it relates to financial information which we must legally retain for six years.

We keep names and email addresses within Mailchimp for the purposes of outbound email marketing communications. We regularly review and update the information we hold within Mailchimp. If you unsubscribe at any point, this is recorded within Mailchimp in order to make sure that we do not email you again in future. We act upon unsubscribe requests within one month or sooner.

(6) How can I access the information you hold about me?

Please email info@wildatartscotland.com or write to us at the company address, with the subject “Right of Access Request”. We will respond within one month, providing you with a copy of and description of the data we hold on you and explaining why we hold it.

(7) Changes to this Privacy Notice

From time to time we may make changes to this notice so you may wish to check it whenever you submit personal information to Wild at Art. You can access it via the link at the foot of our website and via enquiry forms.

Wild at Art takes the collection, storage and use of your personal information very seriously. If you have any concerns about this policy or think that our collection or use of information is unfair, misleading or inappropriate, please do not hesitate to contact us.

(8) Data controller

The data controller responsible in respect of the information collected on this website is Wild At Art.

Our data protection registration number is Z3331029.

Last updated 21 May 2018.

Website terms & conditions

Introduction

These terms and conditions govern your use of our website; by using our Wild at Art website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

Credit

These terms and conditions were made using an SEQ Legal terms and conditions form available on Website Law.

(3) Licence to use website

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

You may view and download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

(a) republish material from this website (including republication on another website) without our expressed permission;

(b) sell, rent or sub-license material from the website;

(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose; or

(e) edit or otherwise modify any material on the website.

Where content is specifically made available for redistribution, it may only be redistributed.

Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our expressed written consent.

You must not use our website to transmit or send unsolicited commercial communications.

You must not use our website for any purposes related to marketing without our expressed written consent.

User generated content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.

You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.

Limited warranties

We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Limitations and exclusions of liability

Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in these terms and conditions: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms and conditions or in relation to the subject matter of the terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any loss or corruption of any data, database or software.

We will not be liable to you in respect of any special, indirect or consequential loss or damage.

Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.

Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Exclusion of third party rights

These terms and conditions are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.

Entire agreement

These terms and conditions, together with our privacy statement, constitute the entire agreement between you and us in relation to your use of our website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with Scottish law. Any disputes shall be subject to the exclusive jurisdiction of the Courts of Scotland.

Registrations and authorisations

Wild at Art is a Company Limited by Guarantee number 423637.

Data Protection number Z3331029.

Our details

The full name of our company is Wild at Art Ltd

Our address is:

North Campbell Road, Innellan, Argyll PA23 7SB.

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